Outsourcing
Our outsourcing offers are available to you if you have chosen a dedicated or virtual hosting. We will take care of this: System updates necessary to strengthen the security of your data Check that your hosting offer is still suitable for your project Make regular backups of your site and your databases. We also guarantee you a variable monthly support time depending on the offer you choose.
Our outsourcing offers are binding for one year and can be terminated as soon as you wish after the twelve months.
Our outsourcing offers
With a 12-month commitment
éco
49€ excl tax
Per months
POPULAR
pro
99€ excl tax
Per months
premium
199€ excl tax
Per months
Update (per month)
Support time (per month)
Guaranteed response time (GTI)
Recovery Time Guarantee (RGT)
Support management
Backup management
Management of attack attempts
Ticket processing times (2)
2
30 minutes
GTI + 4 hours
/
By e-mail
Full daily
backup
/
12 hours
2
1 hours
GTI + 4 hours
/
By e-mail
Sauvegarde complète
journalière + base de données
toutes les heures
/
12 hours
2
2 hours
GTI + 2 hours
GTR + 2 hours
By e-mail
Full daily
backup
Banning of fraudulent
IPs
12 hours
Mise à jour
(par mois)
2
Temps d’assistance
(par mois)
30 minutes
Garantie du temps
d’intervention (GTI)
GTI + 4 hours
Garantie du temps
de rétablissement (GTR)
/
Support management
By e-mail
Backup management
Sauvegarde complète journalière
Gestion des tentatives d’attaques
/
Délais de prise en charges des tickets (2)
12 hours
Mise à jour
(par mois)
2
Temps d’assistance
(par mois)
1 hours
Garantie du temps
d’intervention (GTI)
GTI + 4 hours
Garantie du temps
de rétablissement (GTR)
/
Support management
By e-mail
Backup management
Sauvegarde complète
journalière + base de données
toutes les heures
Gestion des tentatives
d’attaques
/
Délais de prise en
charges des tickets (2)
12 hours
Mise à jour
(par mois)
2
Temps d’assistance
(par mois)
1 hours
Garantie du temps
d’intervention (GTI)
GTI + 4 hours
Garantie du temps
de rétablissement (GTR)
/
Support management
By e-mail
Backup management
Sauvegarde complète
journalière + base de données
toutes les heures
Gestion des tentatives
d’attaques
/
Délais de prise en
charges des tickets (2)
12 hours
Load Balancers
(To subscribe on your OVH account)
The Load Balancer distributes the load between your different servers. It ensures the scaling of your infrastructure in the face of heavy traffic, fault tolerance and optimised response times.
All this with a service level aiming at Zero Downtime.
L’usage d’un Load Balancer :
- Implementation of a guaranteed service continuity plan
- Technical specifications
- Volume: 2 To included + cons. in addition
- Farms: 10 farms included
- Metric: 1 month
- vRack (private networks): No
- Basic probes (HTTP, TCP...): Yes
- Advanced probes (Pattern matching...): No
- Choix de la région (à faire selon la position des serveurs)
- Western Europe - Gravelines
- North America - Beauharnois
- Western Europe - Roubaix
- Central Europe - Strasbourg
Installation and commissioning costs
- Commissioning of dedicated servers with file/database synchronisation
- Commissioning of the Load Balancer in backup server mode and automatic failover
- Tests de fonctionnement.
